RETURNS AND CANCELLATION COSTS

If you are not satisfied with the product you received, don’t worry, you can return it for FREE.

Because at La Pastora we are committed to customer satisfaction we offer free returns for 14 days. And by free we mean that you don’t have to pay the shipping costs. Simply send us an email to la.pastora@la-pastora.com and tell us you want to return a product. We will reply and send a courier to collect the package at no cost to you.

In order to return a product:

– It cannot have been opened or partially or totally consumed.

– It must be in perfect condition, it cannot be returned broken or totally or partially deteriorated.

– You must put it in a box with a packaging that does not damage the product for shipment to our offices.